Head of Design & Brand
Full-time
BitMEX
Singapore
From
May, 2024
To
Present
Lead Product Designer
Full-time
BitMEX
Singapore
From
Aug, 2023
To
May, 2024
Lead Product Designer
Full-time
Tyme
Vietnam
From
Oct, 2021
To
Aug, 2023
Lead Product Designer
Contract
Bitcoin.com
Tokyo, Japan
From
Sep, 2020
To
Aug, 2023
Senior Product Designer
Full-time
Birthday Research
Singapore
From
Jan, 2021
To
Feb, 2022
Lead Product Designer
Full-time
Diag Laboratories
Ho Chi Minh City, Vietnam
From
Nov, 2020
To
Apr, 2021
Brand Lead
Full-time
Liquid
Ho Chi Minh City, Vietnam
From
Aug, 2020
To
Sep, 2020
Senior Product Designer
Full-time
Liquid
Ho Chi Minh City, Vietnam
From
Apr, 2018
To
Sep, 2020
Senior Product Designer
Full-time
RyukyuInteractive
Ho Chi Minh City, Vietnam
From
Nov, 2017
To
Apr, 2018
Creative Director / Co-Founder
Full-time
CLOUT Agency
Ho Chi Minh City, Vietnam
From
Aug, 2016
To
Nov, 2017
Brand Designer
Contract
The Lab Saigon
Ho Chi Minh City, Vietnam
From
Jun, 2016
To
Aug, 2016
Designer
Internship
McArnolds
Brussels Area, Belgium
From
May, 2015
To
Aug, 2015
Head of Design & Brand
BitMEX • Full-time
Crypto Derivatives and Options Exchange
- Responsible for BitMEX Design Strategy accross the product suite
- Rebranding and Repositionning Strategy for BitMEX
- Hire a team covering efficiently all our short to long term need
-Set proper brand and sub-brand strategies to cover all touch points ( Institutional, Traders, Corporate, VIP )
- Implement Design Thinking Framework
- Maintaining Employee Stickiness by working with HR to refine internal brand culture
- Integrating AI in our research & design workflow
- Championning metrics & outcomes based approach to product lifecycle and decisions using mixpanel
- Hire, manage, lead and mentor Design Team
Design Team's work led to:
- Increased Sign Ups by 90.14% from Feburary 24 to May 24
- Reduce time to start KYC flow by 18x
- Improved KYC success rate from 3.45% to 18.24% from August 23 to June 24
- Reduced errors in KYC flow by 52% from August 23 to June 24
- Increased rate of KYC to deposit page by 414.99% from August 23 to June 24
- Increased first time deposit by 231.392% from August 23 to June 24
- Increased share of time to conversion 5-10 minutes from 19.1% to 28.2% from March 24 to June 24
- Increase in Order creation by 133.529% from August 23 to Peak in May 24
- Increased in DAU by 118.96% in Q2 24
- Increased retention rate by 54% from August 23 to June 24